Privacy Policy
Your privacy is important to us. This Privacy Policy explains how SteelStone Construction Company collects, uses, and protects your personal information when you visit our website or use our services.
Introduction
SteelStone Construction Company ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steelstone.company and use our construction and related services.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last modified" date. We encourage you to review this Privacy Policy periodically for any changes.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter or mailing list
- Request a quote or consultation for our services
- Fill out forms or surveys on our website
- Contact us directly via email, phone, or contact forms
- Request information about our construction services
- Submit project inquiries or project documents
- Participate in promotional activities or contests
Types of Personal Information
The personal information we collect may include:
Contact Information
- • Full name
- • Email address
- • Phone number
- • Mailing address
Project Information
- • Project location and details
- • Budget information
- • Timeline requirements
- • Special requests or specifications
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, referring/exit pages, click patterns
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Information collected through cookies and similar technologies
How We Use Your Information
Primary Uses
We use the information we collect for the following primary purposes:
Service Provision
To provide, maintain, and improve our construction services, including processing project inquiries, preparing quotes, and managing client relationships.
Communication
To communicate with you about our services, respond to inquiries, provide customer support, and send important updates about your projects.
Marketing
To send you promotional materials, newsletters, and information about new services or projects that may be of interest to you.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our clients.
Website Improvement
We use automatically collected information to:
- Analyze website usage patterns and improve user experience
- Optimize website performance and loading speeds
- Identify and fix technical issues
- Monitor security and prevent fraud
- Generate aggregate statistics about website visitors
Information Sharing and Disclosure
We Do Not Sell Personal Information
SteelStone Construction Company does not sell, rent, or lease your personal information to third parties. We value your privacy and are committed to keeping your information confidential.
Limited Sharing Scenarios
We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information.
- Website hosting and maintenance providers
- Email marketing service providers
- Payment processing services (if applicable)
- Cloud storage services for project documents
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as law enforcement agencies or government regulators.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction, with appropriate notice provided.
Consent
We may share your information with your explicit consent or at your direction.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Session management
- Security authentication
- Load balancing
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics
- Website usage statistics
- Performance monitoring
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
- Language preferences
- Form data persistence
- User interface customizations
Marketing Cookies
These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.
- Social media integration
- Advertising targeting
- Conversion tracking
Managing Cookies
You can control and manage cookies in various ways:
Browser Settings
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.
Cookie Consent
When you first visit our website, you may be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.
Third-Party Opt-Outs
You can opt out of targeted advertising cookies by visiting the opt-out pages of third-party advertising providers.
Your Privacy Rights
Access and Control
You have the following rights regarding your personal information:
Right to Access
You can request copies of the personal information we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information under certain circumstances.
Right to Portability
You can request transfer of your data to another organization.
Right to Object
You can object to processing of your personal information for certain purposes.
Right to Restrict
You can request limitation of processing of your personal information.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Verification Process
For security purposes, we may need to verify your identity before processing your request. We may ask for additional information to confirm your identity.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure server infrastructure
- • Regular security updates and patches
- • Firewalls and intrusion detection systems
- • Encrypted data storage
Administrative Safeguards
- • Access controls and authentication
- • Employee training on data protection
- • Confidentiality agreements
- • Regular security audits
- • Incident response procedures
Security Disclaimer
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. Any transmission of personal information is at your own risk.
Data Breach Response
In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by law. We will take immediate steps to contain the breach and implement remediation measures.
Data Retention
Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Active Client Relationships
Personal information is retained throughout the duration of our business relationship and for a reasonable period afterward to address any follow-up questions or legal requirements.
Project Documentation
Project-related information, including contracts, permits, and communications, may be retained for up to 7 years after project completion for legal and warranty purposes.
Marketing Communications
Contact information for marketing purposes is retained until you unsubscribe or request deletion.
Website Analytics
Automatically collected website data is typically retained for 26 months.
Data Deletion
When personal information is no longer needed, we securely delete or anonymize it. We may retain certain information in aggregated, non-identifiable form for analytical purposes.
International Data Transfers
Data Location
SteelStone Construction Company is based in the Philippines. Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.
Protection Measures
When we transfer your personal information internationally, we implement appropriate safeguards to ensure adequate protection:
- Standard contractual clauses approved by relevant authorities
- Certification under recognized privacy frameworks
- Binding corporate rules for intra-group transfers
- Adequacy decisions by relevant authorities
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove the information from our systems.
For users between the ages of 13 and 18, we require parental consent before collecting personal information, except where permitted by applicable law.
Contact Us
Privacy Officer
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer:
SteelStone Construction Company
Privacy Officer
Festive Walk Mall, Iloilo City, Iloilo, Philippines
Phone: +63 33 330 5566
Email: [email protected]
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Exercise Your Rights
To submit a privacy request, you can:
- Send an email to [email protected]
- Call us at +63 33 330 5566
- Visit our office during business hours
- Send a written request by mail
Response Time
We will respond to your privacy request within 30 days of receipt. If we need additional time to process your request, we will notify you within the 30-day period.
Legal Information
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last modified" date at the top of this policy
- Significant changes will be communicated via email or prominent notice on our website
- Your continued use of our services after changes indicates acceptance of the updated policy
Other Policies
This Privacy Policy should be read in conjunction with our other policies and terms:
Questions About Your Privacy?
Our privacy team is here to help. Contact us today with any questions about how we handle your personal information.